Privacy Policy
Room Compass is project-management software for home stagers and designers, made by Stages Home, LLC, a New Hampshire limited liability company ("we," "us"). This page explains what information we collect, why, and who else handles it. If anything here is unclear, email info@stageshome.com.
Two kinds of people use Room Compass
- Business customers (stagers and designers) who sign up, run their projects in the app, and pay us a subscription.
- Their clients and realtors, who are invited into a private portal to see a presentation, sign a contract, or pay an invoice.
For information about a business's clients and projects, the business decides what to enter and how to use it. We store and process it on the business's behalf to run the service. If you are a client and have a question about your information, please ask the business you are working with first. You can also contact us.
What we collect
- Account details: name, email address, business name, and login credentials. Passwords are handled by our authentication provider and are never visible to us.
- What businesses enter: projects, property addresses, rooms, inventory, photos, mood boards, design items, contracts, invoices, messages, time and mileage, and contact details for clients and team members.
- Billing details: subscription payments are handled by Stripe. We receive your plan, billing status, and the last digits and brand of your card. We do not see or store full card numbers.
- Client payments: when a client pays an invoice, the payment goes through the business's own Stripe account. We record that the invoice was paid. We do not receive the card details.
- Portal activity: whether and when a client opened their portal, so the business can see that a presentation was viewed.
- Technical data: basic logs such as browser type and error information, used to keep the service running and fix problems.
How we use it
- To provide, secure, and support Room Compass, including sending sign-in links, notices, and invoices that businesses ask the app to send.
- To bill subscriptions and prevent fraud or misuse.
- To fix bugs and improve the product.
- To respond when you contact us.
We do not sell personal information. We do not run advertising or advertising trackers, and our website and app do not use third-party analytics.
Who handles data for us
We rely on a small number of service providers to run Room Compass. They process data only to provide their service to us:
- Supabase for our database, file storage, and sign-in.
- Cloudflare for hosting this website and the app, and for domain and network security.
- Stripe for subscription billing and for businesses to accept client payments.
- Resend for delivering emails such as sign-in links and invoices.
We may also disclose information if required by law, or to protect the rights, safety, or security of our users or the service.
Cookies and local storage
The app uses your browser's storage to keep you signed in and remember your settings. We use no advertising cookies.
How long we keep it
We keep a business's data while its account is active. When an account is closed, we delete or anonymize its data within a reasonable period, except where we must keep records for legal, tax, or security reasons. Backups may persist for a short time before they are overwritten.
Your choices
You can ask to see, correct, export, or delete your personal information by emailing info@stageshome.com. If your information belongs to a business's client file, we may refer your request to that business. Depending on where you live, you may have additional rights under local privacy law, and we will honor them as required.
Security
Data is encrypted in transit, and access to each business's data is restricted to that business and its invited team and clients. No system is perfectly secure, so we cannot guarantee absolute security. If we learn of a breach that affects you, we will notify you as the law requires.
Children
Room Compass is meant for adults running a business. It is not directed at children under 18, and we do not knowingly collect their information.
Changes
If we change this policy in a meaningful way, we will update the date above and, for significant changes, notify account holders by email.
Contact
Stages Home, LLC
info@stageshome.com